Privacy Policy

Who we are

Our website address is: https://www.hclewis.co.uk.

This privacy policy sets out how H. C. Lewis & Co Ltd.uses and protects any information that you give when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. H. C. Lewis & Co Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th April 2020.

What we collect

Contact forms

We currently do not store any personal information given to us other than anonymously for analytical purposes. If you use the contact form and supply your personal information, it will only be used in order to contact you in relation to your query and not for any other marketing purpose, nor will it be shared with any third party, unless by prior agreement. To avoid spam, etc. we will collect such things as your IP address, etc which will be used by anti-spam filters.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. 

Cookies

A cookie is a small file which is placed on your computer’s hard drive. The file allows the website to load faster and be more responsive to enhance the users enjoyment of our site. Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you. Currently Cool Country use cookies to enhance the sites appearance and to collect anonymous usage data, by clicking on ‘accept cookies’ you are explicitly agreeing to Cool Country placing cookies on your computer. Cookies can be removed by you at any time in your browser settings, you can also not allow them by changing your the settings on your browser, although this will cause the site to load more slowly and some elements may not work at all.

Embedded links to other websites

Our website may contains links to other websites of interest. However, once you use these links, you leave our site and as such, should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.